Treating Clients Fairly
All of the senior management and staff at Warwick Butchart Associates have committed to providing clients with the highest standard of investment and financial advice and service.
Treating Clients Fairly is central to our culture and services and, in all that we do, we try to ensure that this culture converts our good intentions into good practice and actual fair outcomes for clients.
We undertake that all of our actions will be guided by the principle that the interests of our customers are paramount. Our systems and procedures are designed to place our customers at the heart of the business.
In our dealings, you can expect that:
- We will be open and transparent in the way we deal with clients,
- We will not place our interests before the interest of our clients,
- We will communicate clearly,
- We will
inform clients of our charges before undertaking any paid work,
- We will deal with any problems that may occur both promptly and fairly.
We want all those using our services to have a pleasant and straightforward experience, and we welcome comments and observations about our services and the way we deal with clients.